Oct 13, 2006 (LBO) – Sri Lanka’s Telecom watchdog ordered local telco operators on Friday to provide consumer bills in Braille for the visually handicapped.
Sri Lanka has four mobile phone operators Dialog, Celltell, Mobitel and Hutchison and three fixed line operators Sri Lanka Telecom (SLT), Suntel and Lanka Bell.
For the six months to June, there are over 4.3 million mobile phone subscribers and around 1.6 million fixed line users, according to Sri Lanka’s Central Bank figures.
œThis was a voluntary practice before and now it has been made compulsory, Kanchana Ratwatte Director General of the Telecom Regulatory Commission (TRC) told LBO.
Telco operators are to issue bills in Braille starting October 15 to commemorate White Cane Day.
œThis would definitely help consumers who have visual impairments to read their bills at no extra cost. The Braille version will be accompanied by the consumer’s regular bill, the TRC said in a statement.
œCurrently we are issuing Braille bills to a little over hundred customers on request and we get our bills printed at the School of Blind in Ratmalana, Thivanka Rangala from