Calling Colombo

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The HSBC Group on Friday finalized plans to pump in US$ 25 mn to set up its seventh group service centre in Sri Lanka, generating over 2000 jobs.

The call centre will be the largest such project in the country taking Sri Lanka into the big leagues of Business Process Outsourcing (BPO).rn

rnThe project is to be situated near the Chandra Silva stadium in Kotte, with the group already starting operations at a makeshift location at the World Trade Centre.rn

rnFully fledged operations will kick off by the last quarter 2004, with the entire operation being relocated from the United Kingdom.rn

rnThe Group fought off large contenders like India to win the contract, with plans to extend operations to two more locations in the country, if successful.rn

rnldblquote We chose Sri Lanka for this project because of the pool of available young people and skills,
dblquote Managing Director, HSBC Electronic data Processing Lanka, Mr Lorne Bailey said at the signing of the Investor Agreement.rn

rnTwo furthe