Gold Dispute

Customers of GoldQuest’s controversial network marketing scheme, who have not received gold coins and those whose cards have been used by third parties without their knowledge, have started get their money back after complaining to the credit card issuer. Customers of GoldQuest’s controversial network marketing scheme, who have not received gold coins and those whose cards have been used by third parties without their knowledge, have started get their money back after complaining to the credit card issuer. “Customers have about 120 days to dispute their transactions, and we have refunded the money where customers have disputed the transactions,” an official of a leading card issuing bank said.

Some credit cardholders, who are under investigation by authorities, have also said that their cards have been used without their knowledge by third parties.

GoldQuest customers who have not received their products as well as those who have found that their cards have been used without their knowledge by third parties have started to ask for and get their refunds.

Bank officials say the rules that apply to face-to-face transactions do not apply to e-commerce transactions and such transactions can be disputed three to four months after they are made.

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