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LBR LBO Enterprise Summit 2015 – Sri Lanka – “Technology Drives Disruption: Embrace or Face Extinction” – 14 July 2015

LBR-LBO-summit-2015-lbo

Topic: Sri Lanka – Technology Drives Disruption: Embrace or Face Extinction
Date/Time: Tuesday 14th July 2015 | 0845 – 1800 Hrs
Venue: Oak Room, Cinnamon Grand
Host: Lakshaman Bandaranayake | Founder, Publisher | Lanka Business Online [LBR LBO]
Inquiries: Lakshaman Bandaranayake | lakshaman@lbo.lk | 071 176 0167 or 072 776 0167
Nimalka Karunatillake | nimalka@lbo.lk | 071 466 0060
General | summit@lbo.lk
Registration fee: Rs 12,900/= per participant, 5% discount for groups of 5 upto 9 and 10% discount for groups of 10 or more

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Description

The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption.   – Clayton Christensen

DISRUPTION – A SOURCE OF NEW VALUE AND COMPETITIVE ADVANTAGE

Disruption is not new to civilization. Since the dawn of civilization, human beings have experienced disruptions of both natural and anthropogenic origin. Natural history and the history of human civilization provide abundant examples of disruption: geological, ecological, social, political, and technological.

Disruptions in social, political and economic orders have helped civilization move forward. Agricultural, technological, and economic innovations have pulled nations out of the “Malthusian Trap,” and hundreds of millions of people out of abject poverty.

During the final quarter of 20th century the term “disruption’ began to dominate conversations on corporate strategy. Every other new start-up looked towards developing new technologies to disrupt existing businesses. The traditional, century-old businesses were told that they were sitting ducks and would soon fall victim to disruptive technologies developed by competitors emerging from unforeseen and unexpected domains. “Disrupt, or be Disrupted” became not just a venerated corporate slogan but a strategy for survival.

Disruption could often be destructive, but managed well disruption could be a rich source of new value in business. Today, “business disruption” is no longer considered to be a fleeting trend, but the “new normal”.

The digital technology that exploded during the last twenty years brought in a new era in human civilization. The advent of digital technology has accelerated the pace of technological disruptions exponentially. Termed “Digital Renaissance” by Carly Fiorina, a Presidential hopeful and former Chief of HP, this explosion swept the world, crossing physical boundaries, empowering people, and bringing new lease to a host of industries.

The social, political, and economic fabric of society has been altered dramatically in less than two decades. The technology-powered disruption coupled with the forces of globalization has played a catalytic and accelerating role in bringing unprecedented new value- to customers, community, and shareholders.

The power of technological disruption has been most visible and impactful in the economic behavior of people. The way people share information vital to their economic behavior and the way they buy and consume are fast changing. The way enterprises manage their supply chain and value chain, engage stakeholders and create value has been undergoing radical changes.
Technology has facilitated the emergence of new business models, which offer greater value than the existing ones. Some corporates fell victim to technological disruption while others thrived. Those who thrived were the ones who built new value propositions and business models to delight customers and other stakeholders.

Digitally mature companies such as Google and Amazon as well as recent entrants such as Airbnb and Uber, build new business on ubiquitous digital technologies. They leverage digital technology to challenge traditional industries. They brought new value to convenience, “enriched user experience,” and economy.

What is interesting to note is that these companies didn’t necessarily invent new technologies. They leveraged existing technology to build new business models. The undeniable reality is that at any given time your company is most likely either disrupting other companies or being disrupted by a competitor you may have never seen before.

Technology has brought new dimensions to human connectivity, subjected political structures to severe stress, and altered the center of power by decreased information asymmetry. The digital age has obliterated the scripted, one-way flow of information that existed during the past era, which had the message propagating power concentrated among a few.
The challenge Sri Lanka’s industry faces today is how best to protect itself from disruptions that could threaten its economic future, how to build new business models to move the whole economy up in the value chain, escape from the middle-income trap, and propel itself to the level of a high-income economy.

The 2015 edition of LBR LBO ENTERPRISE SUMMIT is dedicated to understanding how technology is impacting the consumer, business, and economy in an unprecedented manner, and how enterprises should embrace and also respond to technology driven, globalized and rapidly evolving business disruption.

SUMMIT SESSIONS 

  1. Business Leaders Round Table- Business Model Disruption is Here, Are you Ready?
  2. Leadership Competencies for Disruptive Innovation.
  3. The Power of Customer Centric Disruptive Innovation.
  4. Understanding and Enhancing Customer Experience Using Digital.
  5. Building Disruptive Business Models: Opportunities & Challenges.

LBR LBO ENTERPRISE SUMMIT: EXPLORING NEW ENTERPRISE FRONTIERS

LBR LBO Enterprise Summit, hosted by Lanka Business Online (LBO), is the premier conference in Sri Lanka dedicated to discussing new frontiers in enterprise leadership and management and application of enterprise scale technology. Each year some of the best brains in the region and country take the stage to enlighten an audience of over 250 corporate executives with their experience and expertise.

The leading local companies whose senior executives have taken part in LBR LBO events include: Hayleys, John Keells, Hemas, Aitken Spence, MAS, LOLC, Softlogic, Brandix, Hirdaramani, Dialog, SLT, Etisalat, Colombo Dockyard, JL Morrison, CBL, DSI, WSO2, Sunshine Holdings, Ceylon Brewery/ Carsons and many others.

The international organizations which are represented at the LBR LBO events include: 3M, Google, Microsoft, IBM, ORACLE, SAP, EON Hewitt, Fonterra, Unilever, MIT, AIA, Virtusa, A C Nielsen, JWT, LMRB, Fonterra, HSBC, IMF and Standard Chartered among others.

Agenda

07.30 – 08.45 Pre-conference – Registration, networking breakfast
08.45 – 09.00 Opening – Welcome and opening remarks
09.00 – 10.15

Session 01 – “Business Leaders Round Table- Business Model Disruption is Here, Are you Ready?”

Session Chair
Shyam Sathasivam
Director
Sunshine Holdings PLC
Guest Panelists
Ajit Gunewardene
Deputy Chairman
John Keells Holdings PLC
Linda Speldewinde
Founder and Managing Director
AOD International Design Campus & Sri Lanka Design Festival
Muhunthan Canagey
Chief Executive Officer
ICTA
Mani Kulasooriya
Cofounder and Chief Executive
Leapset
Aravinda Perera
Managing Director
Sampath Bank
Ashroff Omar
CEO
Brandix
10.15 – 10.30 Tea / Coffee
10.30 – 11.45

Session 02 – “Leadership Competencies for Disruptive Innovation”

Keynote Speaker Session Chair
Udena Wickremesooriya
Board Director
Brandix
Deepal Sooriyaarachchi
Commissioner/Chairman
Sri Lanka Inventors Commission
Guest Panelists
Ramesh Shanmuganathan
Executive VP / CIO
John Keells Holdings PLC
Shanil Fernando
Managing Director Sri Lanka and SVP Engineering
Leapset
Nanda Fernando
COO
Sampath Bank
11.45 – 01.00

Session 03 – “The Power of Customer Centric Disruptive Innovation”

Keynote Speakers Session Chair
Tim V. Stagg
Technical Director
3M Asia
Nathan Sivagananathan
Chief Growth Officer – MAS Holdings
Member – MAS Apparel Board
Ruwindhu Peiris
Managing Director, Sri Lanka
Stax
Guest Panelists
Irfan Ahmed
Director Consumer Insight and Inno`vation
MAS Bodyline
Roshan de Silva
Director- Marketing
Fonterra Brands
Niranka Perera
CEO
Antyra Solutions
01.00 – 01.45 Lunch
02.00 – 03.45

Session 04 – “Understanding and Enhancing Customer Experience Using Digital”

Keynote Speakers Session Chair
Sheyantha Abeykoon
Chief Executive Officer
WOW.lk
Romesh David
President, Transportation Group
John Keells Holdings PLC
Khurram Jamali
Performance Lead (LCS) – South Asia Emerging Markets
Google
Manju Fernando
CEO/Director
Axienta
Guest Panelists
Udana Wickramasinghe
Director ICT
Sri Lanka Tourism
Rohan Jayaweera
COO
Antyra Solutions
Fmr Country Consultant/Google
Jim O’Connor
Senior VP,Go To Market
Leapset
03.45 – 04.00 Tea / Coffee
04.00 – 05.30

Session 05 – “Building Disruptive Business Models: Opportunities & Challenges”

Keynote Speakers Session Chair
Mani Kulasooriya
Cofounder and Chief Executive
Leapset
Brian Beach
President and Senior VP, Business Development
Sysco Ventures
Rohan Jayaweera
COO
Antyra Solutions
Fmr Country Consultant/Google
Guest Panelists
Shahani Markus
Founder, CEO / Emojot: Co-founder, CTO/Auxenta: Co-founder & CEO/ Capaxus
Warner Siebert
Co-Founder & CEO
BuzzTable
Co-Founder
Branded Evolution
Dumindra Ratnayaka
Chairman/ Senior Consultant
Martin & George
05.30 – 05.45 Concluding Remarks
05.45 – 07.00 Networking Reception

Sessions & Speakers

Session 01: Business Leaders Round Table- Business Model Disruption is Here, Are you Ready?

SESSION INTRODUCTION

Business model disruption is not just what will happen in a distant future or what will happen in distant markets.

It’s happening right here, right now.

Technology is accelerating disruption as never before.

The “shared economy” is challenging the long established business model of the hospitality industry. Disintermediation by technology is threatening the traditional travel business. Mobile operators are promoting cashless transactions and threatening the banking industry. Manufacturers are short-circuiting retailers by promoting online sales. Social media is taking audience share from traditional media. Mass media advertising is fast loosing its ability to control its message, and consumers no longer trust carefully crafted commercial messages. Political messages travel faster on mobile apps than through political rallies. Patients challenge the prescriptions of medical practitioners. All such developments are business model innovations, which leverage emerging digital technology.

The session on “Business Leaders Round Table- Business Model Disruption is Here, Are you Ready?” will focus on:

  • Why is disruptive innovation needed to propel the country beyond middle-income?
  • How ready is Sri Lanka’s industry to face the challenges of digitally powered business models?
  • What can we learn from industries, which have transformed themselves through disruptive innovation?
  • Which industries are vulnerable and which industries are ripe for disruption?
  • What are the opportunities for positive disruptions in our traditional businesses and public services – primary commodities, energy, education, health, apparel manufacturing and hospitality?

 

Shyam-Sathasivam

Session Chair

Shyam Sathasivam
Director
Sunshine Holdings PLC

 

 

 

 

 

Shyam joined Sunshine Holdings PLC, a listed diversified conglomerate, as Board Director in 2005, primarily focused on the healthcare business and new growth opportunities for the group.  He is currently the Managing Director of Sunshine Healthcare Lanka, the healthcare subsidiary of the group, which partners with over 40 leading international healthcare companies to market their products in Sri Lanka. Healthguard Pharmacy, the retail arm of the company, is one of the leading specialty retail chains focused on pharma, wellness & beauty.

Shyam graduated from the London School of Economics & Political Science, UK and started his career as a Corporate Finance Associate at Arthur Andersen, London. He holds a MBA from the Kellogg School of Management, Northwestern University, Chicago.

Shyam is a member of the Young Leaders steering committee and the Cosmetics & Pharmaceuticals steering committee of the Ceylon Chamber of Commerce. He is a Board Director of Watawala Tea Ceylon and a member of the Young Presidents Organization.

 

Linda-Speldewinde

Panelist

Linda Speldewinde
Founder and Managing Director
AOD International Design Campus & Sri Lanka Design Festival

 

 

 

 

 

Linda Speldewinde is a pioneering figure in Sri Lankan design education. She is the founder of the AOD International Design Campus (Academy of Design) and Sri Lanka Design Festival as well as the Island Craft Project. Having won the British Council Young Creative Entrepreneur award in 2009, she linked the UK’s design industries with Sri Lanka which led to AOD partnering UK’s prestigious Northumbria University to set up a leading series of international design degree programs in Sri Lanka.

AOD is now the only institute of its kind in the region. Sri Lanka Design Festival (SLDF) founded by Speldewinde to fulfil a national role in presenting Sri Lanka’s creative led industries to the world. The Island Craft Project links traditional craft with contemporary design knowledge of AOD designers to produce high-end designer products and develop new markets.

Linda’s works in enriching the Sri Lankan design sector, stems from education and resonates through creating international platforms and opportunities for design students, local creative companies, artisans and designers as well as, protecting the country’s indigenous creative heritage within contemporary times. Linda holds an MBA from the Postgraduate Institute of Management (PIM).

 

Ajit-Gunewardene

Panelist

Ajit Gunewardene
Deputy Chairman
John Keells Holdings PLC

 

 

 

 

 

Mr. Ajit Gunewardene is the Deputy Chairman of John Keells Holdings PLC and has been a member of the Board for over 20 years. He is the Chairman of Union Assurance PLC. He is a member of the Board of SLINTEC, a company established for the development of nanotechnology in Sri Lanka under the auspices of the Ministry of Science and Technology.

He is also an Advisory Committee Member of COSTI, the Coordinating Secretariat for Science Technology and Innovation under the purview of the Minister (Senior) of Scientific Affairs. He has also served as the Chairman of the Colombo Stock Exchange. Ajit has a Degree in Economics and brings over 31 years of management experience.

 

Muhunthan-Canagey

Panelist

Muhunthan Canagey
Chief Executive Officer
ICTA

 

 

 

 

 

Muhunthan Canagey has been in the ICT industry for over two decades and is one of the country’s youngest entrepreneurs. He stepped into the field of IT at a very young age of 16. Canagey holds a Master’s Degree in Information Technology from the University of Keelle (UK) and has extensive knowledge of the industry.

He was the founder and CEO of multiple technology enterprises and was the founder and CEO of a highly successful enterprise in the area of satellite communication and media: a first of this nature to be formed in Sri Lanka.

 

Aravinda-Perera

Panelist

Aravinda Perera
Managing Director
Sampath Bank

 

 

 

 

 

Counts over 29 years in the Banking sector. Fellow Member of Institute of Bankers, Sri Lanka; Fellow Member of the Chartered Institute of Management Accountants, UK; Chartered Engineer and member of the Institute of Engineers, Sri Lanka; MBA from the University of Sri Jayewardenepura; Bachelor of Science degree in Engineering from the University of Moratuwa.

 

Mani-Kulasooriya

Panelist

Mani Kulasooriya
Cofounder and Chief Executive
Leapset

 

 

 

 

 

Born in Sri Lanka, studied in the United States, and married to a Spaniard, Mani has an appreciation for every culture he encounters–especially their cuisines. Whether it’s sheep’s brains, fried crickets or baby eels, there isn’t a dish he’s shy to try. Mani has a BS in engineering from Tulane and an MBA from Vanderbilt. His past roles include Founder of Monvia, Head of Business Development at Yahoo! Finance and Head of Product at Yahoo! PayDirect, Co–Founder at CrossFunds and VP at Citigroup e–Citi.

 

Ashroff-Omar

Panelist

Ashroff Omar
CEO
Brandix

 

 

 

 

 

 

Ashroff Omar, Chief Executive Officer of Brandix Lanka Ltd, is a leading industrialist and a prominent figure in the apparel industry. He is a Director of Phoenix Ventures Ltd – the holding company of Brandix Lanka Ltd, where he also serves as Director on many of its subsidiary companies.

Ashroff Omar was instrumental in the establishment of The Joint Apparel Association Forum (JAAF) – the apex body of the apparel industry primarily involved in driving strategy for the industry, which he chaired at its inception. He is also the former Chairman of the Sri Lanka Apparel Exporters Association and is a frequent spokesperson for the apparel industry.

He serves as a Non-Executive Director on the Board of John Keells Holdings PLC, Director of the Sri Lanka Institute of Nanotechnology (SLINTEC), Board of Directors of the United States-Sri Lanka Fulbright Commission and Chairman of the Advisory Committee on Garments – Export Development Board (EDB). He also serves as the Hon. Consul General of the Republic of Finland.

Session 02: Leadership Competencies for Disruptive Innovation

SESSION INTRODUCTION

Traditionally, Sri Lankan businesses are performance oriented. We as a culture promote achieving performance targets from the early days of our lives, starting from Grade Five Scholarship exams. The willingness, courage and ambition to challenge status quo are not valued by society and not induced through education and professional training. Widely practiced rote learning blunts creativity. The entrepreneurial classes are less valued than professionals.

Against this backdrop, enterprises face the daunting task of encouraging, instilling and nurturing disruption-oriented cultures.

The session on “Leadership Competencies for Disruptive Innovation” will address:

  • What are the challenges Sri Lankan enterprises face today in aligning their talent with industry and organizational transformation objectives?
  • How do we encourage a disruption-oriented culture? How do we alleviate people’s fear of challenging status quo and moving beyond their comfort zones?
  • What are the social and cultural inhibitors? What factors- cultural, educational, economic etc. – induce “Organizational inertia”?
  • How can we make innovation everyone’s business, not just that of the top echelons of enterprise?
  • What is the executive leadership’s challenge, and what are the challenges of rank and file?
  • How do you strike the right balance between achieving today’s performance targets and getting ready for tomorrow’s challenges?
  • What is the cost of not making disruption a personal priority?

 

Udena-Wickremesooriya

Keynote Speaker

Udena Wickremesooriya
Board Director
Brandix

 

 

 

 

 

Udena Wickremesooriya is a Member of the Brandix Board with responsibility for the Operations in the Apparel Group. He also oversees Disrupt Unlimited and Corporate Social Responsibility. His experience in the apparel industry relates to strategy, business turnaround and building performance cultures and teams.

He will be leaving Brandix this year to start-up on his own.

Prior to joining the Apparel industry, Udena worked in the FMCG sector with Unilever Sri Lanka and the Banking industry with NDB, and has held several positions in Supply Chain, Operations, Finance, IT and Human Resources.

He holds a Masters’ in Business Administration from the University of Sri Jayewardenepura, Sri Lanka and is a Fellow of the Chartered Institute of Management Accountants, UK.

 

Deepal-Sooriyaarachchi

Session Chair

Deepal Sooriyaarachchi
Commissioner/Chairman
Sri Lanka Inventors Commission

 

 

 

 

 

Mr. Deepal Sooriyaarachchi is a visionary leader with a proven track record in the corporate world, a consistent contributor to the development of the marketing profession and broader national issues, a thought leader in management, an author, speaker, trainer, and consultant with special capabilities in Marketing, Strategy and Human Resource Development.

Counts over thirty years of experience in Sales, Advertising, Marketing, Human Resource Management and General Management of that over fifteen years in senior management level enriched by local as well as international experience and exposure.

 

Ramesh-Shanmuganathan

Panelist

Ramesh Shanmuganathan
Executive VP / CIO
John Keells Holdings PLC

 

 

 

 

 

Ramesh is Executive Vice President cum the Group’s Chief Information Officer. He is a member of the Group Management Committee for the Information Technology industry group and has over 25 years of experience in the ICT industry both in Sri Lanka and the USA, , with the last 14 years in C-Level management.

Ramesh is a Hayes-Fulbright Scholar and holds a MSc (Information Technology & Computer Science) with Phi Kappa Phi Honours from Rochester Institute of Technology, a MBA (General) from Postgraduate Institute of Management, University of Sri Jayewardenepura, BSc. Eng. (Electronics & Telecommunications) with First class honours from University of Moratuwa.

He is at present reading for his Doctor of Business Administration at International School of Management, Paris, France. He is a Chartered Engineer, Chartered IT Professional and Fellow of the British Computer Society. He is the Chair of the Sri Lanka Association of Software and Services Organization’s CIO Council and is actively involved with ICTA in steering IT to greater heights within the country.

 

Shanil-Fernando

Panelist

Shanil Fernando
Managing Director Sri Lanka and SVP Engineering
Leapset

 

 

 

 

 

Shanil has a BSc in Computer Science from the University of Warwick. Shanil was a founding member of Virtusa where he built a global delivery organization starting with just eight developers, growing it to over 4,000 and ultimately taking the company public on Nasdaq. One day Shanil wants to sit in the Oval Office and eat a mouth–watering steak.

 

Nanda-Fernando

Panelist

Nanda Fernando
COO
Sampath Bank

 

 

 

 

 

Mr Nanda Fernando is the Chief Operating Officer  of Sampath Bank. He is also a Director of SC Securities Ltd which is a subsidiary of  Sampath Group.

During his banking career he has been responsible in various capacities and has supported Transactional Banking covering Retail and Corporate Banking.

He is an Associate member of the Institute of Bankers of Sri Lanka and holds a Masters of Business Administration specialized in Marketing. He  is also the past Chairman of  Banker’s Technical Advisory Committee which functions under the purview of Sri Lanka Banks’ Association. He is a qualified Four Bead Leader Trainer. He is also a past District Commissioner of the Sri Lanka Scout Association and currently functions as the Group Advisor to  S. Thomas’ College, Mount Lavinia.

In his banking career spanning 33 years, he served Hatton National Bank for almost 6 years and Sampath Bank from the year of its inception for the last 28 years.

Session 03: The Power of Customer Centric Disruptive Innovation

SESSION INTRODUCTION

Disruptive innovation is not about slaying giants, or creating things for academic and intellectual pleasure. Disruptive innovation is about creating new value for stakeholders.

In today’s competitive world, the robustness of value propositions is determined by their relevance to the customer’s needs, and ability to offer a point of differentiation. In a fast-paced competitive world, achieving a non-replicable and sustainable point of differentiation is not plausible as everything today is replicable in the medium to long term. Hence, the life expectancy of value propositions and corresponding business models is increasing.

Thus, the journey of disruptive innovation should begin with the customer, because no innovation will survive in the marketplace unless it provides value to the customer.

The traditional organization―characterized by highly structured processes, functional depth, and the isolation of the customer and consumer perspectives in a single function― is felt to be too slow, too expensive, and too ineffective for today’s consumers and markets. In this context, enterprises need to transform themselves into consumer-focused enterprises.

The session on “The Power of Customer Centric Disruptive Innovation” will focus on:

  • Why is customer-centricity the best corporate philosophy against the dangers of becoming irrelevant and obsolete?
  • What challenges do traditional inward-looking enterprises face when attempting to re-orient themselves as market focused enterprises?
  • How can enterprises develop “sense-making” capabilities to connect dots in the environment to gain insights and identify opportunities?
  • How do you isolate “signals” from noise in the market place?
  • What are the dangers of expecting customers to articulate their own latent wants?
  • How can market insights be translated into commercial realities through appropriate organizational processes?

 

Tim-V-Stagg

Keynote Speaker

Tim V. Stagg
Technical Director
3M Asia

 

 

 

 

 

Tim is the Technical Director of Asia for 3M Company and is located on Tokyo, Japan.  Responsibilities include R&D leadership for 10 Countries in Asia and over 28 businesses within 3M Company.  Tim has been with 3M his entire career of 28 years.  He has worked in many functions and business areas giving him a broad view of the company and the innovation process that drives 3M.

Tim joined 3M in 1986 directly from university studies coming to 3M with a Masters’ Degree in Chemical Engineering from Michigan Technological University.  Tim developed many new products working at the bench taking new products from conception thru production.    New products and technologies include:  tapes, labelstocks, laminating adhesives, aerospace coatings, packaging equipment, digital printing consumables and optical light management films.  He has held numerous technical management roles within 3M at both the divisional operating unit level as well as the corporate level.

Tim has also held business leadership roles within the company.   He received his MBA from the Carlson School of Management at the University of Minnesota.   Business leadership roles include digital printing systems as well as leading new business start-ups focused on products for automotive OEM applications.  Tim also has been trained in Six Sigma and held a leadership role as Master Black Belt responsible for industrial supply chain and integration of Six Sigma into newly acquired companies within 3M.

 

Nathan-Sivagananathan

Keynote Speaker

Nathan Sivagananathan
Chief Growth Officer – MAS Holdings
Member – MAS Apparel Board

 

 

 

 

 

Having joined MAS in 1997 Nathan initially served as the Operations Manager at Bodyline one of MAS’s joint venture facilities. Since then he also served as the CEO of Bodyline prior to undertaking his current role as the CEO of MAS Design which he has held for the past 10 years. He is a member of the Apparel Board of MAS Holdings – the group which has an annual turnover of US$ 1 Billion is the largest Apparel Manufacturer in South East Asia with an employee base of 65,000 people globally. He has been instrumental in developing design capability at MAS whilst also spearheading Innovation across the organization.

As the CEO of MAS Design, Nathan manages the overall Limited Brands business and is responsible for the MAS design houses in New York and Hong Kong. Nathan has also been recently promoted as Chief Growth Officer, MAS Holdings and is charged with generating new businesses and contributing to the drive to take MAS to the US$ 2 Billion goal by 2020.

Nathan was born in Sri Lanka but bred largely overseas, in the United Kingdom. He began his education at Ashmole School, UK and earned his Degree in Engineering Management from the University of Hertfordshire. He has also completed his Executive Education at the Columbia University and Harvard Business School, USA.

 

Ruwindhu-Peiris

Session Chair

Ruwindhu Peiris
Managing Director, Sri Lanka
Stax

 

 

 

 

 

Ruwindhu Peiris is a Managing Director and head of the Colombo office of Stax, a global strategy consulting firm with offices in Boston, Chicago, New York, and Colombo, Sri Lanka.

Ruwindhu’s passion is to help Asia based companies grow into global brands while attracting global investors to participate in the tremendous potential in the region. He serves as a Director of SLASSCOM (The Sri Lankan IT-KPO Industry Chamber) that acts as a catalyst of growth for the Sri Lankan IT and Knowledge Services industry. Ruwindhu is also a founding board member of the Lankan Angel Network, Sri Lanka’s first alliance of Angel investors. He was recently recognized for his leadership in enabling Sri Lanka’s startup eco system in Echelon Magazine’s 40 under 40, which celebrates the leading young people who are 2014′s most important risk takers. job creators and rule-breakers

 

Irfan-Ahmed

Panelist

Irfan Ahmed
Director Consumer Insight and Innovation
MAS Bodyline

 

 

 

 

 

Irfan has 15 years experience in emerging markets and digital trends. He is Director – Insights and Innovation MAS Bodyline Pvt Ltd. Prior to this he was Chief Marketing Officer at Digital Commerce Lanka as well as Head of arketing Dialog Axiata PLC., Sri Lanka’s largest mobile service operator.

Irfan worked in advertising as Head of Account Management and Brand Strategy at JWT until June 2011. He developed strategy and handled operations for over 100 brands from large MNC’s such as Unilever and Nestle to local and Asian conglomerates’ such as AA Paper Thailand. He was part of the JWT Digital Acceleration Program for South Asia from 2008 – 2011.

He specializes in consumer and market insight, brand development, marketing strategy and digital marketing. Irfan is the co Co Founder of Thunkk Technologies, a social innovation lab with competencies in IOT (Internet of Things).

 

Roshan-de-Silva

Panelist

Roshan de Silva
Director- Marketing
Fonterra Brands

 

 

 

 

 

 

Roshan has over 13 years of experience in FMCG marketing in multinational companies in Sri Lanka and across Asian markets. Currently the Marketing Director of Fonterra Brands Lanka – the leading dairy nutrition provider for Sri Lanka. He previously held regional roles as Acting Brands & Category Director and Regional Category manager for ANCHOR/ Everyday Nutrition category for Fonterra Brand (AME)Ltd covering markets such as China, Indonesia, Malaysia, Taiwan, Philippines & UAE. Responsible for developing regional strategic plans, generating sustainable top line growth, market share and profitability through developing brands and launching new products by leveraging powerful consumer insights across international markets.

Roshan had his primary and secondary education at Royal College, Colombo and then went on to obtain BSc degree (Business) from Manchester Metropolitan University with first class honours, he also holds a Postgraduate Diploma in Marketing from Chartered Institute of Marketing, UK.

 

Niranka-Perera

Panelist

Niranka Perera
Chief Executive Officer
Antyra Solutions

 

 

 

 

 

Niranka is a digital marketer with over 12 years’ experience in ecommerce, digital strategy and business development. Recognized as one of the ’20 Best Digital Marketing Professionals’ in the world at the World Marketing Summit 2013, Niranka has guided the digital futures of award winning brands, from web development to social media monetization. He has developed strategies and managed the execution of digital campaigns for over 160 brands in globally.

Niranka is a Chartered IT Professional, a ‘Google AdWords Qualified Individual’, has a Google Analytics Individual Qualification and a MBA. He conducts digital marketing programs with an emphasis on justifying the business case for Digital, in Sri Lanka.

Session 04: Understanding and Enhancing Customer Experience Using Digital

SESSION INTRODUCTION

Sri Lankan consumers are becoming increasingly wired and tech-savvy.

They are fast embracing digital technology – cloud, mobile and social – for social interactions, entertainment, education, commerce, knowledge and information sharing and news. Social media is now considered to have been a decisive factor in the outcome of the last presidential election. Thus, digital offers an array of opportunities to enhance and enrich social, political, cultural and economic behavior.

Today, over 3 million Sri Lankans are regular internet users. Over 2 million are connected through Social Media. There are over 20 million mobile connections and the mobile broadband is universally available. Smartphone ownership is over 4 million and counting. Over the Top (OTT) applications are replacing traditional text and voice usage. Over 1,000 Sri Lankan properties are listed on Airbnb.

However, the rate at which businesses are embracing digital to engage customers is much slower. Consumers are adopting peer-to-peer commerce faster than enterprises are building and leveraging digital infrastructure to connect with consumers. Businesses are not fully exploiting opportunities to gain greater understanding of customers and develop digital tools to deepen and broaden customer engagement.

The session on “Understanding and Enhancing Customer Experience Using Digital” will focus on:

  • What are the salient features of the fast evolving digital consumer landscape in Sri Lanka?
  • What tools are available to understand the digital behavior of consumers and draw insights?
  • How does the development of digital enterprise infrastructure facilitate renovating business vision and models?
  • How do we realign enterprise technology resources and business models to more effectively engage digital customers at every touch point in the customer experience lifecycle?
  • What are the examples of world-class practices in enhancing customer experience using digital?
  • What is the road map to developing enhanced and enriched customer experience?

 

Sheyantha-Abeykoon

Keynote Speaker

Sheyantha Abeykoon
Chief Executive Officer
WOW.lk

 

 

 

 

 

Sheyantha Abeykoon has over 16 years of experience in various sectors spanning, financial services, startups, retail and digital services, the last eight years of which were in senior management positions. Prior to taking up his current role he was Senior General Manager -Digital Services at Dialog Axiata PLC and Chief Operating Officer at CT Smith Holdings.

 He Holds an MBA from the Wharton School, University of Pennsylvania, is a CFA Charter holder, a Chartered Management Accountant and has a BSc (Hon) in Information Systems from the University of London. He is the immediate past president of CFA Sri Lanka.

 

Romesh-David

Keynote Speaker

Romesh David
President, Transportation Group
John Keells Holdings PLC

 

 

 

 

 

Romesh David, has been with the group for 27 years and has overall responsibility for the Transportation and IT industry groups.

He is a member of the National Council for Economic Development (Transport Cluster), a member of the Economic Infrastructure Sub-Committee of the Ceylon Chamber of Commerce and an executive committee member of the Chartered Institute of Logistics and Transport (Sri Lanka Branch). He is a past Chairman of the Sri Lanka Freight Forwarders’ Association and the Council for Business with Britain.

 

Khurram-JamaliKeynote Speaker

Khurram Jamali
Performance Lead (LCS) – South Asia Emerging Markets
Google

 

 

 

 

 

Khurram has a decade long professional experience in financial services, consulting and technology across USA, Pakistan, China and Singapore. He presently leads the emerging South Asia performance team at Google, which works with ROI-driven clients that view online as a sales channel. This includes clients in the travel, classifieds, tech and e-commerce sectors.

Khurram earned his BA from Middlebury College in the USA and his MBA from INSEAD. He speaks English, Urdu, Mandarin and Hindi, in addition to knowing how to say “ayubowan” and “isthuthi” in Sinhalese

 

Manju-Fernando

Session Chair

Manju Fernando
CEO/Director
Axienta

 

 

 

 

 

Manju Fernando is the Founder of the company, he is a serial entrepreneur. Manju Fernando has over 18 years of experience in the Information and Communication Technology (“ICT”) industry and has held a series of key management positions.

He started his management career as the Founder and CEO of Sandesha Cellular Services, a retail mobile phone provider in Sri Lanka. In 1995, he co-founded Millennium Information Technologies Ltd, (an MBO of Computerland, Sri Lanka) a leading software technology provider for Stock Exchanges and Financial Institiutions, Millennium was recently acquired by the London Stock Exchange Group. He was also founder and Managing Director of EmpriseIT, a wireless software solutions company based in New Zealand providing enterprise mobile solutions to leading Fortune 500 companies.

With extensive management experience in the cellular and wireless industry, Manju has successfully steered many of his companies into international markets with innovative solutions for the commercial and telecommunication industries. Manju has a MBA from the Business School at The University of Edinburgh.

 

Udana-Wickramasinghe

Panelist

Udana Wickramasinghe
Director ICT
Sri Lanka Tourism

 

 

 

 

 

Mr. Udana Wickramasinghe is currently serving as the Director- ICT for Sri Lanka Tourism. He has over 17 years of experience in diverse fields of ICT covering Banking, Telecom, Tourism and Government working for prestigious organizations both local and overseas.

Mr. Wickramasinghe is passionate about promoting E-Tourism (ICT enabled travel and tourism) in Sri Lanka to help the Sri Lankan tourism industry to move into next generation tourism.

He holds a BSc in IT from University of Sunderland-UK and a MBA from Victoria University- Australia and he is a past student of Trinity College, Kandy

 

 

Jim-O'Connor

Panelist

Jim O’Connor
Senior VP,Go To Market
Leapset

 

 

 

 

 

Jim leads our product and design team. He has a BS in Science, Technology and International Affairs from Georgetown University. Prior to Leapset he led the Yahoo! Finance product team and helped double its size every year for seven years. He also worked in finance at Chase Manhattan and Rothschild North America. Among his many accomplishments are having tried ants, guinea pig and kangaroo.

 

Rohan-Jayaweera

Panelist

Rohan Jayaweera
COO
Antyra Solutions
Fmr Country Consultant/Google

 

 

 

 

 

Rohan was the first employee of Google for Sri Lanka and during his time he helped brands, organizations and the Sri Lankan government to develop its digital practices. He managed all engagements to and from Google for Sri Lanka during his tenure, which included digital practice, policy framework, publisher, video & telco partnerships, community and entrepreneurship development. Rohan has a deep understanding of channel/partner synergies and eco-system development having worked for some of the leading technology brands in the world.

Rohan is passionate about entrepreneurship. He is a key note speaker, presenter, and moderator for numerous events & was invited to speak at the inaugural TEDx in SL on entrepreneurship.

Session 05: Building Disruptive Business Models: Opportunities & Challenges

SESSION INTRODUCTION

Clayton M Christensen (Kim B. Clark Professor of Business Administration at Harvard Business School) observes that companies have two basic options when they seek to build new-growth businesses.

They can try to take an existing market from an entrenched competitor with sustaining innovations. Or, they can try to take on a competitor with disruptive innovations that either create new markets. Research overwhelmingly suggests that companies should seek out growth based on disruption. However, established companies have historically struggled when trying to create new markets. Success seems fleeting and unpredictable.

Vincenzo Morabito (Associate Professor of Organization and Information Systems at Bocconi University) in his landmark scholarship, Trends and Challenges in Digital Business Innovation, noted that the structuring of business models and their adaptability to various marketing conditions and competitiveness are fundamental to the search of new competitive advantages and sustaining existing competitive advantages. Innovation in business models is thus vital for the longevity and growth of an enterprise.

The session on “Building Disruptive Business Models: Opportunities & Challenges” discusses how two companies, one a digital start up and the other an established old business, leveraged digital technology to develop disruptive models for greater customer value and positive business results.

The session will also focus on:

  • What is a disruptive business model?
  • What is business model innovation and how is it different to product and service innovation?
  • What are the recent trends in business innovation?
  • What are the challenges that need to be addressed when designing, developing and deploying new business models?
  • What are the opportunities for building models to enrich the lives of those at the bottom of the pyramid?

 

Mani-Kulasooriya

Keynote Speaker

Mani Kulasooriya
Cofounder and Chief Executive
Leapset

 

 

 

 

 

Born in Sri Lanka, studied in the United States, and married to a Spaniard, Mani has an appreciation for every culture he encounters–especially their cuisines. Whether it’s sheep’s brains, fried crickets or baby eels, there isn’t a dish he’s shy to try. Mani has a BS in engineering from Tulane and an MBA from Vanderbilt. His past roles include Founder of Monvia, Head of Business Development at Yahoo! Finance and Head of Product at Yahoo! PayDirect, Co–Founder at CrossFunds and VP at Citigroup e–Citi.

 

 

Brian-Beach

Keynote Speaker

Brian Beach
President and Senior VP, Business Development
Sysco Ventures

 

 

 

 

 

As president of Sysco Ventures, a new initiative focused on technology solutions and services, Brian identifies potential acquisitions or strategic relationships beneficial to Sysco. Previously, Brian was the senior vice president for administration and business ventures at the University of Florida and spent nearly 15 years in venture capital, investment banking and consulting. Brian holds an MBA and a BS degree from the University of Florida, so if you see him be sure to say, “go Gators!”

 

 

Rohan-Jayaweera

Session Chair

Rohan Jayaweera
COO
Antyra Solutions
Fmr Country Consultant/Google

 

 

 

 

 

Rohan was the first employee of Google for Sri Lanka and during his time he helped brands, organizations and the Sri Lankan government to develop its digital practices. He managed all engagements to and from Google for Sri Lanka during his tenure, which included digital practice, policy framework, publisher, video & telco partnerships, community and entrepreneurship development. Rohan has a deep understanding of channel/partner synergies and eco-system development having worked for some of the leading technology brands in the world.

Rohan is passionate about entrepreneurship. He is a key note speaker, presenter, and moderator for numerous events & was invited to speak at the inaugural TEDx in SL on entrepreneurship.

 

Shahani-Markus

Panelist

Shahani Markus
Founder, CEO – Emojot
Co-founder CTO – Auxenta
Co-founder & CEO – Capaxus

 

 

 

 

Shahani Markus has global experience in the IT industry, government and academia in a professional career that has spanned many interesting roles, including being an educator, engineer, entrepreneur, strategist and researcher.

As the CTO at the ICT Agency of Sri Lanka, Shahani played a key role in providing technical guidance and governance of many eGovernment projects, including the award-winning LankaGate project. As the Head of Engineering at Virtusa, Sri Lanka, which is a global software services provider, she directly and indirectly managed more than 600 engineering professionals and oversaw the engineering governance of multiple software engineering projects. She gained significant development experience at Prescient Markets Inc. in New York, which was a start-up company offering an online debt trading platform to the financial industry, and at the IBM TJ Watson Research Center in New York. Shahani has more than 50 academic publications and has supervised more than 50 MPhil, MBA, MSc, and undergraduate research projects.

Shahani has a BS in Computer Science & Mathematics, an MS in Mathematics, an MS in Computer Science and a PhD in Computer Science from Purdue University, USA.

 

Warner-H-Siebert

Panelist

Warner H. Siebert
Co-Founder & CEO – BuzzTable
Co-Founder – Branded Evolution

 

 

 

 

 

Warner runs our sales organization on nothing but pure entrepreneurial passion and a healthy dose of caffeine (preferably in the form of an iced red eye). Prior to joining Leapset, he founded two companies in NYC and was most recently the Co–Founder & CEO of BuzzTable Inc., which was acquired and added to the Leapset platform under the name Guest Manager.

Before BuzzTable Inc., he spent time selling traditional and digital marketing products to SMBs at Clear Channel. Warner earned his BA from Denison University in Granville, OH and stayed busy throughout summer breaks managing restaurants in the DC/Baltimore region.

 

Dumindra-Ratnayaka

Panelist

Dumindra Ratnayaka
Chairman/ Senior Consultant
Martin & George

 

 

 

 

 

The Chairman of MARTIN & GEORGE, Dumindra Ratnayaka, was the Chief Executive Officer and a Board Member of Etisalat Lanka (Private) Ltd, the pioneering Multinational Telecommunications Service Provider is Sri Lanka. Dumindra carries three decades of management experience and have overseen many transitions of a leading mobile operator from its inception. His business acumen, skill and expertise have been the pillars of strength that withstood the challenges and acid tests of sustainable growth that two multinational ownership changes would pose to an organization.

Experiencing a rare opportunity many CEO’s would not be presented with, Dumindra oversaw three successful brandbuilding exercises in the Sri Lankan Telecom industry. In guiding the organization from Celltel to Tigo through to Etisalat, he gave stewardship to a dynamic and a diverse organization operating in an extremely competitive market, ensuring it prevailed as the most cost-efficient telco in Sri Lanka exceptionally exceeding global norms of cost related Key Performance Indicator’s and excellent staff engagement indices. He is an Engineer by profession having obtained a first class honors BSc in Electronics and Telecommunications Engineering from the University of Moratuwa, Sri Lanka.

Presentations

Session Presenter Tittle Download
Session 02 Udena Wickremesooriya
Board Director
Brandix
 powerpoint-icon
Session 03 Tim V. Stagg
Technical Director
3M Asia
 powerpoint-icon
Session 04 Sheyantha Abeykoon
Chief Executive Officer
WOW.lk
 powerpoint-icon
Session 04 Romesh David
President, Transportation Group
John Keells Holdings PLC
 powerpoint-icon
Session 05 Mani Kulasooriya
Cofounder and Chief Executive
Leapset

Brian Beach
President and Senior VP, Business Development
Sysco Ventures

 powerpoint-icon

Resources

ONLINE RESOURCES

WHY PLATFORMS BEAT PRODUCTS EVERY TIME

Is the product business model broken? According to Professor Marshall Van Alstyne, Research Associate with the MIT Initiative on the Digital Economy, and moderator of the MIT Sloan CIO Symposium panel, “Platform Shift: How New Business Models are Changing the Shape of Industry and the Role of CIOs,” the answer is definitely yes.

Read more …

DISRUPTION IS NOT ABOUT SLAYING GIANTS BUT ABOUT SERVING NEW CUSTOMERS

A disruptive innovation is one that “transforms a complicated, expensive product into one that is easier to use or is more affordable than the one most readily available,” according to Christensen. Therefore, you know an innovation is disruptive when a new population has access to products and services that previously were only affordable for the few or the wealthy.

Read more…

DIGITAL TRANSFORMATION BY ANY OTHER NAME?

Altimeter Group released their new report on The 2014 State of Digital Transformation by Brian Solis earlier this week. The central conclusion of the report, which is available for free download: “Only one-quarter of the companies we surveyed have a clear understanding of new and underperforming digital touchpoints, yet 88% of the same cohort reports that they are undergoing digital transformation efforts.” In other words, the vast majority of people Altimeter interviewed for this report claimed they are undergoing Digital Transformation, even though most of them don’t know what it is.

Read more…

SIX KEYS TO BUILDING NEW MARKETS BY UNLEASHING DISRUPTIVE INNOVATION

Managers today have a problem. They know their companies must grow. But growth is hard, especially given today’s economic environment where investment capital is difficult to come by and firms are reluctant to take risks. Managers know innovation is the ticket to successful growth. But they just can’t seem to get innovation right.

Read more…

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