Consumer protection has been a concern of every administration but analysts say that Sri Lankan consumers are far from being kings.
A new Act is trying to put the consumer on top, suing professionals and traders in the process. But analysts warn that over-regulation may put off the private sector and worse still, potential foreign investors.rn
rnBusiness at the grocers will not be the same any more.
Consumers can now fall back on a powerful piece of legislation designed to protect their rights.rn
rnConsumers can now complain to the State if they are not satisfied with the goods or services.
Traders could face a fine or even a jail term if found guilty.rn
rnSomething that wasnt possible until recently.rn
rnldblquote The Consumer Protection Act has been brought in to give the consumer a legal standing to the consumer who to date did not have a legal recourse if there has been exploitation,
dblquote says Ravi Karunanayaka, Consumer Affairs Minister.rn
rnldblquote He did have the Fair Tradi