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Sri Lanka state, business can cut costs with 'cloud technology': experts
27 May, 2012 06:36:43
By Vathsala Yatagamage
May 27, 2012 (LBO) - Adopting 'cloud' technology where computers are knitted together to process and deliver services as demand fluctuates, can help Sri Lankan business and the state to serve customers faster and more cheaply, officials said.
Through the use of cloud technology, companies can integrate their systems on to one platform. This lowers the cost of handling and maintaining several data centers.

John Keells Holdings, which has eighty companies in sectors, has been using the 'cloud'.

"The biggest benefit a group such as us gets is, that we get a single view of the information we have of customers and transactions, allowing us to handled volatilities immediately," Ramesh Shanmuganathan, chief technology officer at John Keells Holdings Plc.

Sri Lanka-based WSO2, has been developing software for almost a decade, catering to a global customer base, using cloud technology. They also develop software to be used on a cloud platform.

"The world is changing rapidly and everyone needs a platform, which will enable innovation and to keep up with the structural changes in the economy," Chris Haddad, a vice president at WSO2.

The co-founder of the company, Paul Fremantle says Sri Lanka can leap frog many advanced countries by adopting the latest technology.

Sri Lanka's government is also pushing the use of information communications technology to provide services to the public.

Sri Lanka's government's Information and Communication Technology Agency (ICTA) says it is open to new technology.

"In one hand we have reforms and changes, what we like to call re-engineering of processes within the government," says Jayantha Fernando, a director of Sri Lanka's government's Information and Communication Technology Agency (ICTA).

Records at pensions department, births, marriages and deaths departments have been digitized allowing the public to obtain national documents using a computer from anywhere in the world.

Through the use of a platform such as cloud, several government departments have been brought under one portal allowing the general public to obtain faster services.

"Our primary goal is to create an electronically connected government, where citizen services are delivered through various channels with highly significant digital inclusiveness," Fernando said.

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