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Wed, 23 April 2014 17:48:54
Sri Lanka's LankaCom launches IPTV platform for hotels
15 Dec, 2012 06:38:20
Dec 15, 2012 (LBO) - Sri Lanka's LankaCom and Singapore's SingTel has launched an IPTV based entertainment platform for hotels that gives customized entertainment and two way interaction with guests to offer and sell other services, officials said.
Lanka Communication Services, a joint venture with Singapore Telecom already provides wi-fi internet services for many top hotels in the country chief executive Rohith Udalagama said.

The IPTV (internet protocol television) based platform bundles cable TV, terrestrial TV, radio and fee based video-on-demand for guests, and can be plugged into existing property management systems in hotels, he said.

Hotels can also place their meals, restaurants and other services on the platform, once it is connected to the billing system and guests and order services through the system improving revenues.

"In-room entertainment and information will be a key factor in disseminating information and also enhancing the overall experience of guests," Udalagama said.

"LankaCom IPTV system will help the tourism industry further enhance its guest experience with a better information and entertainment option."

Oliver Wizner, from the Asia unit of AtVisions, the firm which developed the system for SingTel says it is running in large hotels including Atlantis in Dubai which has 1,500 rooms but can be scaled down to even a small hotel.

Wizner said each room is provided with a small wireless set-top box that can connect the guest's mobile device or tablet PC to the IPTV platform. The guest can then watch his own videos on the hotel TV he said.

The device has become popular and is also sold in a consumer version for people to fix in homes.

Another feature that has proved surprisingly popular is the inclusion of internet based radio which is customized to the guest's profile.

A Russian guest for example will see icons representing his home radio or TV channels where he can catch up with news if he wants.

Udalagama said his company has been providing wi-fi and internet services on a fee based model for more than 10 years with 24 hour support for hotels.

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