Aug 18, 2008 (LBO) – Sri Lanka’s state-run Peoples’ Bank has started a new service with personal digital assistant (PDA) equipped officers visiting customer premises to offer banking facilities.
The ‘palm-top’ banking service allows customers to open an account, make deposits, withdraw cash, apply for loans, make balance inquiries and do reversals, the bank said.
“The introduction of this new service of palm top banking is one such way in which the Bank is looking after the welfare of the people,” Peoples’ Bank chairman W Karunajeewa was quoted as saying in a statement.
“We want to see our customers achieve their goals, and give all the support we can through this type of new service offer.”
The bank’s head of business support and productivity management P. V. Pathirana, says technology and communications have reversed the traditional method of people visiting the bank.
The service was launched in the Manning Market area in the wholesale trade district of Sri Lanka capital Colombo. “Today, the Bank visits the customer, and People’s Bank too is proud to join this customer-oriented service offer through the introduction of palm top banking,” says the bank’s marketing chie