Paperless Flight

By the second quarter this year, SriLankan Airlines says it will roll out E-ticketing through its network of travel agents, expanding current sales of its pilot project. By the second quarter this year, SriLankan Airlines says it will roll out E-ticketing through its network of travel agents, expanding current sales of its pilot project.

SriLankan Airlines currently offers electronic ticketing through its city offices to 15 destinations including India, the Middle East, Bangkok and Tokyo.

The pilot project rolled out in March last year is part of plans by the International Air Transport Association (IATA) for global paperless ticketing by 2008.

“We are currently carrying out e-ticketing sales through our city offices and on our website as part of a pilot project. We expect we can get a chunk of the business when we open it to our travel agents, probably by the second quarter of this year,” N. Prabaharan, SriLankan Airlines Regional Manager for Sri Lanka and the Maldives said.

The concept is still young, with total E-ticket sales in local and overseas city offices of about 20,000 and sales through its Internet booking engine of about 2138, since March last