Philippine outsourcing industry needs extra 420,000 workers by 2010

MANILA, August 16, 2008 (AFP) – The Philippine outsourcing industry will need an extra 420,000 workers within the next two years as it bids to become one of the world’s leading outsourcing centres, business leaders said Friday. The industry is targetting annual revenues of 12-13 billion dollars by 2010, Business Processing Association of the Philippines chief executive Oscar Sanez said.

Last year the industry saw revenues of 4.9 billion dollars and 300,000 people in centres mainly in Manila, although call centres have been set up in Cebu, Baguio and other cities around the country.

Sanez said the industry, which includes call centres and back-office operations such as medical and legal transcription, engineering services and software writing, has seen major growth since 2001 when revenues totalled 120,000 dollars and employed only 10,000 people.

The Philippines is attempting to catch up India as more companies based overseas outsource their operations here to save money.

Megaworld Corp., one of the country’s leading property firms, is constructing 500,000 square metres (5.4 million square feet) of office space for the outsourcing industry in Metropolitan Manila and the central city of Cebu, said company vi