Phone Jam

Phone networks got jammed after the tragic incidents on Sunday as millions of Sri Lankans got on the phone to check on loved ones and get the latest news. Phone networks got jammed after the tragic incidents on Sunday as millions of Sri Lankans got on the phone to check on loved ones and get the latest news. The resulting congestion however hampered rescue efforts that depended on the telecom networks.

Communication was the top need of the hour.

Telecom experts say that the industry lacks adequate disaster preparedness to deal with crises.

When the tsunamis swept away by the coastline they also took with them the telephone network that kept thousands in touch.

Usage also shot up with panicked people making longer and more frequent calls.

Dialog GSM, operators of the country’s largest mobile phone network; control all their base stations the control room in Colombo.

They say traffic surged just after the tsunami strike.

“There was a sudden increase, like during the New Year’s eve. But our equipment was capable to handle the surge. However there has been a little bit of rejection,” said Pradeep de Almeida, Head of Net