Public sector, access to services being transformed, says Sri Lanka ICTA official

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Apr 08, 2016 (LBO) – Sri Lanka’s Information and Communication Technology Agency (ICTA) is deploying a wide range of initiatives to modernize the island’s laggard public sector and improve access to government services, an official said.

Technology is being enhanced, from local government to ministries, while reams of data in pensions and social welfare programs are being digitized, Arunesh Peter, director of projects, ICTA said.

He was speaking on the sidelines of the successful LBR LBO Enterprise Summit 2016: Build Smarter Businesses with Smart Technologies or be Outsmarted, held in Colombo on Thursday.

“We are digitizing all government content so you are able to access it, based on the fact that you have a right to access it,” Peter said.

Fifty broad-ranging initiatives are listed on the ICTA website. Now they are rapidly following through.

A cross government system will enable all documents to be digitized and kept in cloud storage, while a high-speed internet backbone will link government offices and provide WI-FI facilities.

The Government Information Centre is being enhanced, and social media are spurring efficiency and communication within the public sector, he added.

Another initiative is a National Security Operations Center for forensic and cyber security infrastructure.

“Something along the lines of Singapore, or South Korea in terms of developing a world class National Security Operations Centre,”  he said.

National Certification Authority would also work towards a better trust model for digital key users deploying cutting edge systems, he said.