NEW DELHI, India, Oct 7, 2006 (AFP) – The body representing India’s booming outsourcing business insisted Saturday that the country was a safe place to do business following a British TV news sting showed alleged call centre fraud. Britain’s Channel 4 aired a documentary Thursday purporting to show how the data of thousands of British customers could be stolen and sold by call centre employees for as little as 15 dollars.
“Security is a number one priority,” said the National Association of Software and Services Companies (NASSCON) president Kiran Karnik, in a statement.
He cited a recent investigation of call centres in India by Britain’s Banking Codes Standards Board which found that “customer data (in India) is subject to the same level of security as in the UK.”
Karnik’s comments came after Britain’s privacy watchdog announced Friday it would probe charges by the Channel 4 Dispatches programme that made headlines in Britain.
It said it was concerned by any breaches of security, particularly if they involved confidential banking details.
The TV programme showed people offering to sell credit card numbers, passwords and other information obtained from Indian call centres.
NASSCOM, which represents India’s 2