July 06, 2007 (LBO) – A delegation from Sri Lanka’s information technology companies will attend the IT and business process outsourcing (BPO) summit in India to gain insights on developing the trade, Sri Lanka’s ICT Agency said. ICTA – a state agency – plans to lead the delegation to the NASSCOM IT-BPO Strategy Summit 2007 scheduled to take place in Bangalore, during the first week of August.
This summit will also give insight to the best practices and expected future trends in the IT and BPO industry, ICTA said.
IT enabled services have evolved from basic data entry to voice-based services and a range of back-office processing activities services.
The delegation from Sri Lanka will also visit Indian firms, training institutions and IT parks.
“This will be an opportunity for the Sri Lankan ICT industry, key academics and decision makers to expose themselves to this booming industry in India,” Reshan Dewapura, Chief Operations Officer, ICTA said in a statement.
“This will also help understand the type of effort that needs to be undertaken to align the local systems to reap the benefits of the global industry,”
Sri Lanka’s 100 million dollar BPO business is driven by around 21 companies employing ov