Central Bank requests banks to carry out essential banking services adhering to guidelines

Sri Lanka’s Central Bank requests banks to carry out essential banking services, strictly adhering to guidelines issued in providing banking services under the ongoing travel restrictions.

Accordingly, all licensed banks shall make necessary arrangements to provide uninterrupted banking services complying with the following:

(i) Opening of bank branches only to provide essential services such as trade financing, treasury operations, clearing activities, payment of pensions/salaries, responding to other urgent requests/inquiries of customers, etc.;

(ii) The number of staff permitted to report to work in branches of licensed banks shall not exceed 15 per branch;

(iii) Staff shall report to work on a roster basis, or the branches shall only be opened on specified days taking note of specific requirements of customers of each branch; and

(iv) Branch Managers shall obtain prior approval of the nearest Police Station for the travel of the relevant staff by producing a request letter containing relevant information