SriLankan aims Rs75mn annual cost saving by moving back-office functions to Katunayake

July 03, 2019 (LBO) – The Board and Management of SriLankan Airlines have taken a decision to relocate all its corporate offices in the World Trade Centre to its main operational hub in Katunayake.

The Management of SriLankan Airlines emphasized that it is business as usual for all their customers as none of the key sales and customer-centric frontline operations will be relocated contrary to recent media reports.

Accordingly, Sri Lanka Sales, FlySmiLes, the Global Contact Center and the Cargo Sales Offices will continue to operate from their current locations in Colombo i.e. Level 3 – World Trade Centre, Iceland Building – Colombo 3 and De Vos Avenue – Colombo 4 in order to provide convenient customer access.

SriLankan Airlines said that this initiative would result in a cost saving of approximately 75 million rupees a year and will make their back-office operations much more efficient.

The shifting of the offices commenced on 28th June and will continue on a staggered basis with completion planned by mid-August.