Paper Trail

A new ticketing system for airlines and travel agents will kick off in October this year, cutting the long paper trail between agents and airlines A new ticketing system for airlines and travel agents will kick off in October this year, cutting the long paper trail between agents and airlines Instead of individual ticket formats issued by airlines, travel agents are given a stock of Standard Traffic Documents (STD) to issue tickets for all airlines.

Called the Billing and Settlement Plan (BSP) and promoted by the International Air Transport Association (IATA), the scheme will simplify ticketing operations.

Travel agents will make a one-time payment each month to Deutsche Bank – designated to run the scheme, which will in turn remit payments to each of the airlines.

“This means if an agent is dealing with 13 airlines for example, he will not have to make payments to each airline individually but make a one time payment for the ticket stock,” Diyanath Kulatunga, Country Manager for IATA in Sri Lanka, said.

With a neutral ticket stock issued on behalf of all airlines, there is just one set of standard procedures and one remittanc