|Topic:||Marketing is dead, now what? Building Brands in Post-Marketing Age|
|Date/Time:||Wednesday 3rd May 2017 | 0830 – 1730 Hrs|
|Venue:||Oak Room, Cinnamon Grand|
|Host:||Lakshaman Bandaranayake | Founder, Publisher | Lanka Business Online [LBR LBO]|
|Inquiries:||Lakshaman Bandaranayake | email@example.com | 071 176 0167 or 072 776 0167 General | firstname.lastname@example.org | 071 466 0060|
|Registration fee per participant:||Individual or groups of less than 5: Rs. 14,400, Groups of 5 or more and up to 9: Rs 13,680, Groups of 10 or more: Rs 12,960 (Pre VAT & NBT)|
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LBR LBO BRAND SUMMIT – PROMOTING BREAKTHROUGH CRITICALTHINKING
LBR LBO Brand Summit has been broadening the critical thinking of business executives by providing a platform for provocative, inciting and insightful debates and discussions on building resilient, strong and future-ready brands.
For the fifth consecutive year “Lanka Business Online” (LBO) will be hosting the annual LBR LBO Brand Summit. Once again, on a stimulating theme – “Marketing is Dead, Now What? – Building Brands in the Post-Marketing Age”. The Summit is equally useful to practicing marketing professionals from corporates, other business professionals, academics and research, and those who serve in NGOs, think thanks and public sector.
This year’s theme is of pronounced relevance and vital importance in today’s context. The concept of marketing – as a business philosophy and a business function- is being challenged by mounting human, social, technological and ecological trepidations.
On one hand, technological changes are impacting consumer behavior in such a manner that the established marketing tools and models widely used by marketers around the world are in danger of becoming irrelevant and obsolete. On the other hand, technology is enabling marketers in multiple ways: greater insights of customer behavior, near real time visibility to consumer conversations, economical and impactful consumer engagements transcending various boundaries, among other benefits.
Session 1: Building breakthrough brands in post-marketing age.
Is marketing as a business “philosophy” still highly relevant in today’s context or is it becoming irrelevant in the face of mounting human, societal, technological and environmental upheavals. The same factors and trends are altering the composition and dynamics of the marketing ecosystem. Hence, will marketing as a business function- advertising, distribution, promotions etc–as we know it come to an end? If so, have we truly reached a post-marketing age, where the value of traditional marketing is diminishing? If so, what does the new brand-marketing landscape look like? And what are the challenges and opportunities in creating and nurturing brands in the post-marketing age? What are the areas marketers should focus on in building transformative breakthrough brands?
Session 2: It isn’t digital marketing; it is marketing in digital age.
Digital and social media marketing campaigns are often centered on the tactical delivery of the brand content, sometimes repurposing traditional advertising. While it may be serving certain purposes, such an approach is low in generating radically different new values, as it fails to fully leverage the true transformative potential of digital. Marketing in the digital age is about using digital to listen to consumer chatter, observe consumer behavior and gain a greater and deeper understanding of the consumer. Such an understanding will help to realign enterprise capabilities to serve the needs of consumers in a more relevant and profitable manner. As such, digital marketing is largely efficiency oriented, while marketing in the digital age is about achieving effectiveness.
Session 3: Customer Experience: will “Hyper-individualization” retire cookie cutter?
Traditional marketing assumed homogeneity of target markets. It is expected that the same customer experience (CX) would have equal appeal to every member in the targeted segments. This assumption is not without flaws. In the absence of a better model, this “Cookie Cutter” CX has been prevailed. Digital has forever transformed the traditional strategies, structures, and economics of marketing. The traditional touchpoints through which brands even a few years ago reached consumers are being pushed away. Detailed profiling of individual customers- by fusing data submitted by the customers themselves and behavioral data gathered through digital means – is now possible. The application of advanced predictive analytics to such data, together with the ubiquity of digital, will enable the future of customer experience – Hyper-individualization.
Session 4: Welcome to the new multi-screen world: understanding cross-platform behavior of consumers.
A recent Google Research Study estimated that over 90 of all media interactions today are screen-based. As consumers balance their time between smartphones, tablets, PCs and televisions, they are learning to use these devices together to meet their goals. Are we seeing the terminal-age of viewership of linear television? With the proliferation of channels and diverse content, it perhaps is still growing. However, doubts have often been cast regarding whether TV advertising is still getting enough response to justify the considerable costs. Meanwhile digital, which has made content ubiquitous, is unshackling audiences from the tyranny of conventional TV. Snacking short format video on social is chipping away the share of conventional TV. As the multi-screen behavior is quickly becoming the norm, understanding it has become an imperative for businesses.
Session 5: Content is king, let’s light the bonfire
In a world where the Internet is increasingly becoming the first port of call, will the pre-fabricated stories (also known as advertising) continue to get the response they used to get in the past? Should not marketers draw from storytelling tradition, which is perhaps as old as the human civilization itself, and create “story brands”. Tell, or ideally co-create, a story to deliver the type of information buyers want to consume. Technology takes the story telling tradition to a whole new level – enabling people to engage, interact and co-create stories. Content marketing through participatory creation builds a sense of ownership; greater consumer intimacy, affinity and engagement; and business results.
|0730 – 0830||30||Summit materials pick up, standing breakfast|
|0830 – 0845||15||Summit Curator’s Overview / Opening Remarks|
|0845 – 0850||5|
|0850 – 1020||90||Session 1 – Building brands in post-marketing age|
|Keynote 1||20||Session Chair||Keynote 1||Keynote 2|
|Keynote 2||20||Asanga Ranasinghe||Sunil Sethi||Vikas Mehta|
|Comb reak||5||Sector Managing Director/Group Marketing Director||Managing Director – Sri Lanka & Indian Subcontinent||Group CMO & President, Marketing Services|
|Discussion||45||Laugfs Holdings||Fonterra Brands||MullenLowe Lintas|
|1020 – 1030||10||Tea break|
|1020 – 1150||90||Session 2 – It’s marketing in digital age, not digital marketing|
|Keynote 1||20||Session Chair||Keynote 01||Keynote 02|
|Keynote 2||20||Rohan Jayaweera||Charulata Ravikumar||Jonathan Bonsey|
|Discussion||45||Antyra Solutions||Razorfish India||Bonsey Jaden|
|GM Marketing- Sri Lanka & Indian Subcontinent|
|1150 – 1325||105||Session 3 – Customer Experience: Let’s retire the cookie cutter?|
|Keynote 1||20||Session Chair||Keynote 01||Keynote 02|
|Keynote 2||20||Kumudu Gunasekera||Himalee Madurasinghe||Kanishka Weeramunda|
|Keynote 3||20||Director||Chief Executive||Founder/Director|
|Stax, Singapore||KANTAR LMRB||PayMedia|
|Jiffry Zulfer||Tharaka Ranwala|
|1325 – 1410||45||Lunch|
|1410 – 1540||90||90||Session 4 – Welcome to the new multi screen world|
|Keynote 1||20||Session Chair||Keynote 01||Keynote 02|
|Keynote 2||20||Thayalan Bartlet||Irene Joshy||Ben Lightfoot|
|Com break||5||CEO||Regional Qualitative Director||APAC Head of Large Advertiser Marketing|
|Discussion||45||MullenLowe Sri Lanka||TNS APAC|
|1540 – 1600||10||Tea/Coffee Break|
|1550 – 1715||90||Session 5 – Content is king, let’s light the bonfire up|
|Keynote 1||20||Session Chair||Keynote 01||Keynote 02|
|Keynote 2||20||Alyna Haji-Omar||Babita Baruah||Navonil Chatterjee|
|Com break||5||CEO||Managing Partner, PO1 Unit||Chief Strategy Officer|
|Discussion||45||JWT Sri Lanka||JWT||Y&R|
|Panelist 1||Panelist 2||Panelist 3|
|Irene Joshy||Jonathan Bonsey||TBA|
|Regional Qualitative Director||Chairman|
|TNS APAC||Bonsey Jaden|
|1715 – 1725||Summit Curator Overview|
|1725 – 1900||Networking Reception|
Charulata Ravi Kumar
CEO @ Razorfish India
More than just an achiever, Charulata Ravi Kumar is a leadership figure in her field. As the CEO of Razorfish India (www.razorfish.com), she takes on the role with in-depth understanding of the India market. Her main goal is to ensure Razorfish India remains the destination for smart, curious, creative and entrepreneurial-minded people, and to further strengthen Razorfish India’s existing core competencies.
She is an avid speaker and has spoken at various events, including The Wharton India Economic Forum (WIEF), Philadelphia. A successful entrepreneur, she is also a Corporate Leadership coach and teaches at eminent institutions in India. Charulata has been a consultant and regular columnist for The Indian Express – a leading Indian daily newspaper. A regular speaker and jury member at Leadership, Digital and Women’s forums in India, she was recently conferred with the “Pillar of Hindustani Society” by the Trans Asian Chamber of Commerce. She was awarded the Linkedin Power Profile in 2015.
It has been a transformational journey of 27 years for her from Calcutta to Mumbai via Middle East and London with stop-overs in US, Europe, Singapore, Australia, Sri Lanka and Bangladesh. With global experience in Business Transformation across the best Marcom groups – Publicis Groupe, WPP and IPG with agencies such as JWT, Lintas, Bates, Grey Worldwide, she set up the first Integrated Marketing Agency in Middle East and India.
With a penchant for treks, sports and wine trails, she loves cooking and writing is her biggest passion. In her free time, Charulata teaches social skills and “science through play” at Anchorage, an NGO for adults with down-syndrome.
Rohan was the first employee of Google for Sri Lanka and during his time he helped brands, organizations and the Sri Lankan government to develop its digital practices. He managed all engagements to and from Google for Sri Lanka during his tenure, which included digital practice, policy framework, publisher, video & telco partnerships, community and entrepreneurship development. Rohan has a deep understanding of channel/partner synergies and eco-system development having worked for some of the leading technology brands in the world.
Rohan is passionate about entrepreneurship. He is a key note speaker, presenter, and moderator for numerous events & was invited to speak at the inaugural TEDx in SL on entrepreneurship.
Kumudu Gunasekera, Ph.D., is a Director in the Singapore office where he works with our global teams to deliver actionable insights to clients worldwide.
Prior to joining Stax, Kumudu was a Principal with Parsons Brinckerhoff (Washington D.C.), the professional services arm of Balfour Beatty, a global infrastructure group that delivers services essential to the development, creation and care of infrastructure assets; from finance and development, through design and project management to construction and maintenance. At Parsons Brinckerhoff, Kumudu successfully led global, multi-disciplinary consulting teams on large (> $ 1 million) and small (< $ 1 million) strategic consulting assignments in Burkina Faso, Canada, Curacao, England, Mali, Nigeria, Panama, Scotland, Qatar, Sri Lanka, and the United States. He was the project director and chief model architect of PRISMTM proprietary (U.S patent pending) transportation software.
Kumudu was the founding editor (2006-2013) of the Economic Forecasting Review and a monthly columnist (2007-2013) of Roads & Bridges. Additionally, he has published numerous articles in peer-reviewed journals and industry magazines; has presented at conferences, workshops, focus groups, and stakeholder meetings in Canada, Pakistan, Panama, Scotland, Sri Lanka, and the United States; and has instructed numerous undergraduate, graduate, and professional courses.
Kumudu earned his Ph.D. in Economic Geography, and a joint M.A. in International Relations and Environmental Policy from Boston University. He has a B.A. in Economics from Hobart and William Smith Colleges.
A mother, wife, daughter, sister, recovering hypocrite, part optimist, part pessimist, Earth Horse ’78, ex girlfriend, best friend, full time enthusiast, part time conspiracy theorist, writer, free thinker, incorrigible dreamer, CEO, qualified marketer, failed weight watcher, paddy open water diver and one time back packer who hopes never to experience the eternal sunshine of a spotless mind. On her Mac, you’ll find: 17 years of brand strategies that have influenced change, inspired conversation, created culture and one or two that did squat. In addition you will discover campaigns that got people talking, thinking, laughing, won awards, got criticized and one or two that she’d like to label ‘what was I thinking!’
Alyna has handled a diverse portfolio during the course of her career including brands such as Dialog, Munchee, Heritance, Sri Lankan Airlines, Coca-Cola, Baby Cheramy, Johnson & Johnson, Cinnamon, Tigo, Etisalat, Walls, Nestea, Keells and UNICEF to name a few.
He has over 28 years of fast moving consumer goods experience and brings in broad-based expertise in the areas of strategy, operations & business development. Having worked across Asia Pacific, Sub-Sahara Africa and some Central Eastern Europe markets, he brings in a deep understanding of consumer, customer, trade & cultural nuances.
He started his journey in the corporate world with Wipro Consumer Care in India. He has also worked for some blue-chip multinationals like Frito-Lay, Diageo, Colgate Palmolive, Mondelez (erstwhile Cadbury/Kraft) & Kellogg.
He has proven his expertise in leading start-ups, growing mature businesses & successfully managing crisis situations.
Sunil joined Fonterra in February 2016 from Kellogg’s where he was Vice President – Sales, Asia Pacific & Sub Sahara Africa. Prior to Kellogg’s role, he was the Managing Director for Mondelez Malaysia – leading a multi-category US 200mn dollar business with 3 manufacturing sites & 1600 employees.
A serial entrepreneur counting 16 years of founding and successfully running several technology-based ventures, JiffryZulfer, currently has himself invested in the most successful tech based business solution in the country. As the Founder-CEO of PickMe – a ground breaking technological innovation to an everyday problem i.e. taxi hailing – Zulfer is example of modern day Tech Entrepreneurs.
An early entrepreneur in the Tech space in Sri Lanka, Zulfer ran a server solutions company out of his room when he was still in School. He then went on to develop a peer to peer trading platform for which he closed the initial round of funding, this was during the time when the dot com bust and twin tower attack occurred. Subsequently Zulfer set up a fully fledged Internet Agency, which he successfully exited.
Just Prior to PickMe, he contributed as CTO and part of the founding management of anything.lk which was re-branded as wow.lk following its acquisition by Dialog. Anything.lk, a daily deal company, was the first of its kind in the ecommerce space in Sri Lanka, and was a successful tech startup that attracted media attention at that time.
Crediting his talent as a driving force in technopreneurship, Zulfer was awarded the ICTA Young IT Professional Award (May 2006).
Zulfer a strong advocate of the shared economy, believes car ownership would soon become a thing of the past. Zulfer owns no vehicles and gets all his work done through PickMe, which he says is cheap, convenient and productive. He says ride sharing is the smart alternative for car ownership, which also benefits both the overall economy and the environment. He believes Sri Lanka has come along way and we are ready to embrace the next wave of growth.
Vikas has worked with the global MullenLowe Group since 2006 in various leadership roles. He’s lived in India, VietNam and Singapore; and managed agencies|businesses across 15 countries in the Asia-Pacific region.
He moved to India in 2013 to head marketing for MullenLowe Lintas Group as the first CMO in Indian advertising. Named President, Marketing Services in 2015 by the group, he runs
– A full service digital agency – LinTeractive
– An experiential marketing agency – LinEngage
– India’s leading PR agency – GolinOpinion
A brand consulting firm – LinConsult
Champion of an ‘omni-channel’ approach to building brands, Vikas believes in ‘marketing for a digitised world’ more than ‘digital marketing’.
Papers authored by Vikas have won over 100 regional and global awards on marketing effectiveness including numerous ‘agency of the year’ titles. Prior to joining MullenLowe Group, he has worked with Publicis and Leo Burnett.
Babita Baruah gets independent charge of JWT’s business unit – Power of One (PO1) – that handles a large number of PepsiCo’s flagship brands. A Thompsonite with over two decades in the business, Babita has worked in JWT’s Kolkata, Mumbai and Delhi offices. Beyond work, Babita is actively engaged in mentoring students and women at work, speaking in industry forums, and is part of JWT’s Worldwide Diversity Council. Babita will now report to, Tarun Rai, CEO JWT South Asia.
Irene has over 17 years of research experience. She started her career as a lecturer at Mumbai University and has since worked in reputed market research agencies like IMRB International, Indica Research (Ipsos) & The Nielsen Company. Irene has also worked in advertising and on the client side in an insights role. She was a Senior Brand Planning director for Lowe and the Consumer Insights Manager for Colgate Palmolive Pvt. Ltd, India.
In the end, Irene returned to her passion – qualitative research at an agency. After heading the qualitative practice for Nielsen India, she later moved to TNS India. Irene currently leads one of the largest teams in qualitative for TNS China.
Tharaka is a Senior Deputy General Manager – Consumer Banking of Sampath Bank PLC responsible for overseeing the entire retail banking area of the bank which includes of Branch Banking, Deposit Management, Electronic Banking, Credit Cards, Delivery Channels and Marketing & Business Development. Tharaka is also the Overall Pillar Head for the CSR activities of the Bank. He has over 16 yrs experience in the Banking Industry in roles of increasing responsibility in Marketing & Retail Banking. During this period he had stints in Brand Management, Corporate Communications, Market Development, CSR, Consumer and International Marketing.
He has served both as a Judge and Chief Moderator at the Sri Lanka’s premier advertising awards, “The Chillies”. He has also been a Judge at the “Effie’s” in 2011/2012 & 2013 and was the Jury Chair in 2016 and Brand Excellence Awards in 2010.
Tharaka is a Fellow of CIM (UK) and a member of SLIM. He possess a postgraduate Diploma in Marketing (CIM – UK) and is a Chartered Marketer. He is also a Certified Professional Marketer (CPM) of the Asia Pacific Marketing Federation. He has won numerous awards both locally and internationally which includes the “Brand Leadership Award in 2006” and the `Marketing Professional of the year in 2014’ at the CMO ASIA Global Brand Excellence Awards. Tharaka is the Vice President of the International Advertising Association (IAA) Sri Lanka and also a Board Member of the CSR Sri Lanka (Guarantee) Limited, which is the apex body for promoting CSR initiatives in Sri Lanka.
He is also Director of Siyapatha Finance Ltd., a subsidiary of Sampath Bank PLC.
Navonil has close to 16 years of experience in advertising across various clients like HUL, Levi’s, Nike, Madura Garments, ITC & Titan. Navonil entered the industry as an over-enthusiastic management trainee in McCann Erickson Bangalore in 1998 and moved to JWT Bangalore in October 2000. He was chosen as a JWT Young Tiger, featured in JWT’s global High Potential Group twice and was also JWT’s first ever global Brand Pioneer for his idea called Brand Budding.
Media magazine featured him as one of top 10 young planners to look out for in Asia. He has won several national and international marketing effectiveness awards like Gold Effies for Nike traffic jam and Nike Bleed Blue, gold in New York AME for Nike, gold in PMAA for ‘Levi’s on EMIs’, silver and bronze in Asian Marketing Effectiveness Awards for Nike and ING Jiyo Easy. He has also been involved in several new business wins for JWT. He is a post-graduate in Marketing Communications from MICA.
Jonathan has over 20 years of brand and strategy development and design experience in Asia, Europe and the US. After 5 years as Managing Director at Addison Design in Singapore, and 3 years in San Francisco, Jonathan branched out to set up Bonsey Design in 1993, and has led his team towards award winning designs across the Asia Pacific. In 2014 Jonathan partnered with the Jaden Group to establish Bonsey Jaden in Singapore. He is one of Asia’s most experienced design consultants and is an active speaker and contributor to the development of branding and strategy in Asia.
With more 20 years experience within advertising and communications, Ben has worked with large multi-nationals, boutique independents and small start-ups across New Zealand, Australia, New York, London, Paris & Singapore.
Ben arrived in Asia in 2010, appointed CEO of McCann Worldgroup Singapore, originally coming from New Zealand after re-establishing the McCANN presence in the NZ market where he held the joint role of Executive Creative Director and Managing Director.
In 2014, he and his family (wife Rae, daughter Sienna & son Felix) moved to Jakarta, to take on a transformational role for Publicis Groups Indonesia as Group CEO of Publicis Advertising and Saatchi & Saatchi piloting a new structure which would later become their global approach .
At the start of 2016, returning to Singapore to join Facebook within their Business Marketing team as APAC Head of Large Advertiser Marketing.
Ben is one of few who have held senior roles in both creative and management across brand, retail, direct and digital and has been internationally awarded for both strategy and creativity in each of these disciplines. His most treasured award however, is a Certificate of Merit for his Effervescent Personality.
Vidya has 17 years of experience in the FMCG industry across 2 multinationals, multiple countries, global and local roles. Currently she is the General Manager Marketing & Emerging Markets for Sri Lanka and cluster of markets in the Indian Subcontinent region for Fonterra. Having worked on strategy development, deployment with focus on execution excellence across multiple countries with different dynamics, category maturity, speed of change, blurring boundaries – she knows the importance of marketers need to be fluid , need to be vital with disruptive thinking & the need to think like a start-up and have owners mindset. She has also been part of the panel for Brand Excellence, Effie’s and a speaker by invitation in different forums. She is passionate about building brands and people and in her free time she supports women in start ups.
He started his career in the corporate world as an IT Officer and with time rose to become the CIO of a leading private sector company, Laugfs Holdings, a diversified business conglomerate in Sri Lanka and ventured in to his own business predominantly in Banking and finance sector. With over 15 years of experience in the local and international IT sphere, the area of expertise spreads across Insurance, Manufacturing, Retail and Energy sectors. Acquiring his Bachelors of Information Technology from the University of Colombo Sri Lanka and his Masters from the University of Manipal In India and Masters in Human Resource Management from E-Asia University, Malaysia. The acquisition of knowledge continues through reading for a PhD in Management. As a visionary of the future, the knowledge acquired is passed to students in global universities, prominently visiting faculties of University of Middlesex, Post Graduate Institute of Management in UAE and Qatar, American University of Emirates, in UAE with designations as a Member of the British Computer Society (BCS) and as a Chartered IT professional (CITP). Currently he is the founder and Chief executive of PayMedia (Pvt) Limited and the Director of Edulink International Campus.