People begin to grouse that the companies are cheating the customers by giving them telephones but not the ability to make calls.
Every time the telecom sector goes through a growth spurt in Sri Lanka, congestion becomes a topic of conversation. People begin to grouse that the companies are cheating the customers by giving them telephones but not the ability to make calls. Because of the growth spurt in fixed telephony driven by the issuance of CDMA frequencies to Lanka Bell, SLTL and Suntel in mid 2005, the congestion issue is reappearing on conversations again.
Congestion is not limited to telecom. We live with traffic congestion everyday on the streets of Colombo, Kandy and elsewhere.
The causes of congestion in telecom are a little more complex and a little easier to remove, but the fundamental dynamics are the same in telecom and roads.
The road is designed at a certain time, based on certain assumptions about traffic.
If it is assumed that there will be a lot more traffic in the future than at present, congestion can be postponed, if not avoided altogether.
However, this will