Shipping agents said the problems arose owing to teething problems in the change over to the new system from the old one at container terminals owned by the state-run Sri Lanka Ports Authority.
"For the last two or three weeks, vessels calling at Jaya Container Terminal have been greatly affected," said an official from a shipping line.
"Productivity of vessels is well below par.
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Some vessels are only achieving a productivity level of nine moves per crane compared to about 20-25 moves per crane levels in the past."
Shipping line officials acknowledge the need for the new syste