Sri Lankan power users seen as too content with poor service

Aug 19, 2008 (LBO) – Sri Lankan electricity consumers are far too complacent about the poor service provided by the state power utility, an energy expert said. There was also greater need to have a new focus on energy efficiency.

“Almost all industries and commercial buildings definitely have potential to save at least five percent through low cost or no cost measures.”

In the worst cases, some industries not properly managed have the potential to save up to 30 percent

“Electricity suppliers also have to save, Siyambalapitiya said.

While many industries have got energy audits done, power generating plants had not.

“No power plant in the country has got an energy audit done,” he said.

The 15 large hydro and six large thermal power plants have never been properly audited for energy efficiency, including the efficiency of turbines of hydro electric plant built in the 1960s. “Sri Lankan consumers are not demanding enough and too tolerant of poor customer care by the power utility,” said Tilak Siyambalapitiya, managing director, Resource Management Associate.

“Our customers do not demand quality so for the CEB (Ceylon Electric